Refund policy
At Styleinthreads, we are committed to delighting our customers with high-quality products at the best prices. While we hope you never need to use our return policy, we understand that unforeseen circumstances may arise. Here’s how our simple and transparent policy works:
1. Damaged, Defective, or Wrong Item Delivered:
If you receive a damaged product, a manufacturing defect, or the wrong item, email us at styleinthreads@gmail.com within 7 days of delivery.
Please include your order number, an uncut video of the unpacking, and clear pictures of the product. We will replace the product or issue a store gift card for future use.
2. General Exchange Guidelines:
Each product is quality-checked before shipping, but manual errors can occur.
3. Shipping for Exchanges:
Customers must ship the product back to us as we currently do not offer reverse pickup.
Cash refunds are not available; we only offer exchanges or store credits.
We are working to make returns even more convenient for you and appreciate your understanding. Feel free to reach out for assistance—we’re here to help! 💖